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DIRTT
  • Location
    Calgary, Alberta
  • Year
    2018
  • Sq Ft
    2886
  • DIRTT Partner
    Innerspaces Business Furnishings, Inc.

Bringing a special touch to banking

Sometimes one wall can change everything.

Servus Credit Union wanted to open a branch with no tellers. Sure, ATMs could deal with day-to-day money moving, but what about the big picture. Servus is a hyper-local, member-owned credit union that wants their customers to feel good about their money. That was going to need something a little more than a cash machine.

To keep the engagement going they installed a wall. A DIRTT wall with an 80-inch touch screen. The integrated technology let clients continue the conversation about their financial fitness. Using a touch screen, clients answer a series of questions. Then they get valuable information based on their answers. With all the hardware hidden in the wall’s cavity, it provided Servus an attractive and secure way to connect with customers. And they didn’t even have to be there. In the months after it was installed, wait times felt shorter. Member engagement was up. It didn’t take much to change the way this branch did business. Just one interactive wall.

  • Take A Tour

    Photo Credit: Evans Hunt
    Stay connected
  • Photo Credit: Evans Hunt
    Financial fitness at the tip of your fingers
  • Photo Credit: Evans Hunt
    Integrated technology
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